Healthcare Customer Service Representative

Beacon Hill - Job Details
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Healthcare Customer Service Representative

St. Louis, Missouri

|

Full Time

|

$ 18 - $ 20 per hour

St. Louis, Missouri

Full Time

$ 18 - $ 20 per hour

November 09, 2022

|

Job ID: F1097581-KSP_1668036377

November 09, 2022

Job ID: F1097581-KSP_1668036377

Job Summary

Job Id: F1097581-KSP_1668036377 Apply Now

Healthcare Customer Service candidates need to have experience in customer service, call center, and be comfortable with high volume. Will be coordinating calls between member and primary care physician office staff to schedule patient appointments and coordinate other activities related to the member's prescribed treatment plan. These calls can be very sensitive because the member might not be interested in seeing a physician which can be fatal. Medical terminology is also valuable in this role.

Experience, Qualifications and Education

  • High school degree or equivalent; Associate's Degree in healthcare preferred
  • Two years minimum medical assistant experience or customer service experience in the medical field
  • Strong professional verbal skills
  • Medicare Advantage Health Plan experience preferred
  • Experience in working with chronic disease states
  • Ability to motivate people to participate in special programs
  • Ability to effectively communicate with physician office staff
  • Strong organizational and problem solving skills
F1097581-KSP_1668036377

Apply Now

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About Beacon Hill

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

We look forward to working with you.

Beacon Hill. Employing the Future™