Call Center Specialist – $20/hr, Richmond, VA
About the Role
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Our client, a medical focused non-profit, is seeking a temporary Call Center Specialist to support their team! If you have strong a bachelor’s degree and strong call center experience, apply now!
About The Job:
Deliver a remarkable service experience to customers for various services.
Respond timely and professionally to inquiries.
Troubleshoot technical issues and diagnose errors on various applications.
Administer the MCAT exam, Medical School Applications (AMCAS), and the Fee Assistance Program (FAP).
Other tasks as assigned.
About you:
2+ years of call center experience is required; 1+ year working in a metric-based environment.
A bachelor’s degree is required for this role.
Proficiency in Microsoft Word, Excel, and Outlook.
Organized/detail-oriented with excellent oral/written communication, multitasking, and customer service skills.
Ability to resolve basic technical issues and work independently with minimal supervision.
About the Position:
Pays $20/hr with a potential raise in August.
7-month contract with a potential to extend.
Hours are between 9am-7pm.
A1442182DC-Temp_1771519949
To Apply for this Job Click Here
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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.