Call Center Representative
About the Role
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About the Role:
Well-established company is hiring a high volume of Call Center Representatives to help with a recurring project! This position is strictly outbound calling-you will use Salesforce (CRM) to place calls, document outcomes, and keep records accurate and up to date. This position offers overtime potential and weekly pay!
Responsibilities:
- Make outbound calls to clients.
- Follow approved call guides/talking points to deliver a clear, consistent message.
- Accurately enter and update shareholder information in Salesforce (CRM), including call outcomes, notes, and next steps.
- Maintain a professional, courteous, customer-focused demeanor during all phone interactions, especially when addressing questions, concerns, or objections.
- Meet or exceed daily/weekly expectations for call volume, documentation quality, and campaign progress.
Qualifications:
- Previous customer service experience (call center, retail, restaurant, front office, etc.)
- Comfortable making high-volume outbound calls and speaking with a wide range of stakeholders.
- Strong verbal communication, active listening, and a calm, professional phone presence.
- Solid data-entry skills and ability to document calls accurately and efficiently.
This is a perfect role for anyone that is looking to build office-based experience or make additional income during your job search, so apply today!
A1447726_1771519828
To Apply for this Job Click Here
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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.