Job Id: 1334253_1683487866

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Beacon Hill Staffing is currently seeking candidates for our client with a location in Alpharetta. This Concierge position is classified as part-time with @ 32 hours a week and is an immediate need. It is on site daily and weekend hours will sometimes be needed. Their property is a mixed used complex: retail, multi family, and office properties. We are seeking energetic, innovative, organized and reliable people to work in this high-end environment and are interested in servicing their customers in a professional and support manner. You will be the main host for all guests, visitors, and tenants and play a vital role in customer service operations. Please see some of the top tasks and overview of the 'ideal' candidate:

Top Tasks:

• Provides information and resources by identifying and clarifying guest needs and desires related to Avalon and the city of Alpharetta; answering questions; giving directions and instructions; developing inventories of services; offering commentary of previous guests; managing and screening messages.
• Provides services requested by acting as intermediary for personal services, including travel, tickets, restaurant reservations, hotel reservations and the like.
• Continuously develop knowledge of and build relationships with Avalon vendors and retailers as well as in-depth understanding of the Alpharetta area. Participates in educational opportunities, maintaining personal networks.
• Able to perform the skills of a Concierge while being a mobile presence on property.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

Expectations of Concierge:

• Must contain a strong emphasis on customer service, a deep understanding of the area, and the ability to creatively think on one's feet.
• Must enjoy serving people and do so with enthusiasm and professionalism.
• Excellent computer skills in Microsoft Office.
• Basic ability to write and send professional emails.
• Superb verbal and written communication skills.
• Organized, detail oriented, self-starter, able to work independently and as part of a group.
• Expert researching skills, including print and electronic.
• Proactive, approachable and solution-focused.
• Must be able to work in a fast-paced environment.
• Verbal Communication, Listening, Customer Service, Customer Focus, People Skills, Action Oriented, Interpersonal Savvy, Professionalism, Emotional Control, Dependability.
• Evening and weekend shifts are required.
• Must be 21 years of age or older

Members of the Concierge team must be multitaskers with a positive, service oriented demeanor and be comfortable with in-person interaction with the public. You will be provided with a uniform upon selection. This position is an immediate need due to continued growth and development of the location. While not an internship, college students seeking experience (especially in hospitality, retail, and like industries) will considered.

If this sounds like a position for you, APPLY TODAY for consideration.

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