To Apply for this Job Click Here

Position Summary:

Beacon Hill is seeking a Benefits Intake Representative with a high level of attention to detail, problem-solving ability, innovative thinking, strong data entry skills, and a dedicated commitment to meeting customer needs.

The Benefit Intake Representative is a critical part of the benefit services team, responsible for providing essential services to multiple teams within the company. The tasks involved have high turnaround times and are pivotal to the success of the teams they support.

This is a contract role through the end of the year to support projected claim volume increase. The schedule for this role is Monday to Friday, 8am to 4:45pm, with schedule flexibility after training. This is a hybrid role with 1 to 2 in office days per month.

Responsibilities:

1. Create online system claim records, ensuring accurate entry of claim data and obtaining additional information as necessary.
2. Contact policyholders and/or administrative departments to gather claim paperwork and the necessary details required for processing.

Requirements:

1. Strong organizational skills to effectively prioritize and manage a large volume of diverse service requests in a collaborative team environment.
2. Exceptional attention to detail, consistently delivering thorough and accurate work within established deadlines.
3. Outstanding customer service skills, capable of meeting the needs of both internal and external customers.
4. Proficient problem-solving abilities to investigate check discrepancies and make decisions with minimal supervision.
5. Professional verbal and written communication skills.
6. Strong data entry skills.
7. Ability to quickly learn new products and procedures and apply acquired knowledge in a rapidly changing environment.

To Apply for this Job Click Here