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Are you passionate about providing exceptional client service in a legal environment? We are looking for a dedicated and skilled Client Services Representative (CSR) to join our client's firm on a contract-to-hire basis. In this pivotal role, you will offer comprehensive administrative and financial support to our attorneys and legal assistants, ensuring their clients receive the highest level of service. If you thrive in a fast-paced environment and possess strong billing and collections experience, we want to hear from you!

Key Responsibilities:

• Provide top-notch billing and financial support to assigned billing attorneys, ensuring all processes run smoothly.
• Input and maintain client billing guidelines accurately to align with firm standards.
• Prepare and present pre-bills to attorneys in accordance with client matter billing terms, ensuring clarity and compliance.
• Process edits, post invoices, and forward final bills to billing attorneys and clients as directed, maintaining the highest level of accuracy.
• Prepare and review accounts receivable and work-in-progress (WIP) reports while actively assisting in the collections process.
• Review all New Account Memoranda for completeness, efficiently opening new client matters as needed.
• Manage Accounts Payable (AP) and Accounts Receivable (AR) processes, ensuring timely processing and accuracy.
• Assist attorneys in monitoring hours, realization, and other financial analyses related to fixed-fee or alternative fee arrangements.

What We're Looking For:

Qualified candidates should possess an Associate's Degree or equivalent from a two-year college or technical school, along with at least one year of relevant experience in a large law firm or a comparable combination of education and experience. Proficiency in Aderant Expert, 3E, or similar time and billing software, as well as knowledge of electronic billing systems, is preferred.

Why Join Us?

• Impactful Work: Be a vital part of a supportive team that directly influences client satisfaction and the firm's success.
• Professional Growth: This contract-to-hire position offers the opportunity for career advancement within a reputable legal firm.
• Collaborative Environment: Work alongside talented professionals who are dedicated to excellence and client service.
• Engaging Culture: Join a dynamic workplace where your contributions are valued and your growth is encouraged.

If you are a proactive individual with advanced client service skills and a strong background in law firm billing and collections, we invite you to apply and help us elevate our client service experience!

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