IT Support Desk in Charlotte, NC
IT Support Desk in Charlotte, NC
Charlotte, North Carolina
|Full Time Temporary/Contract
|$ 16 - $ 17 per hour
Charlotte, North Carolina
Full Time Temporary/Contract
$ 16 - $ 17 per hour
September 03, 2024
|Job ID: 1390315_1725376606
September 03, 2024
Job ID: 1390315_1725376606
Job Summary
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Beacon Hill is now hiring for IT Support Desk positions here in Charlotte, NC. This position is working a hybrid schedule (4 days in and 1 day remote) and is working first shift. If you or anyone you know is looking for a new opportunity, please apply online and we will reach out!
DESCRIPTION:
Provides first level support for all end-users via telephone, email or chat. Troubleshoots and resolves hardware, software and voice/data communication systems issues. Escalates calls when appropriate. Writes concise, informative service tickets. Follows up on all tickets in a timely manner and pursues issues through to resolution. Requires experience using ticketing systems and writing technical support reports and documentation. Must possess broad knowledge and proficiency with popular operating systems, application software, desktop and laptop computers, printers and networks
RATE: $17/HR
1390315_1725376606
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About Beacon Hill
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.
Beacon Hill. Employing the Future™