Customer Service Representative

Beacon Hill - Job Details
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Customer Service Representative

Thompson, Ohio

|

Full Time Temporary/Contract

|

$ 20 - $ 23 per hour

Thompson, Ohio

Full Time Temporary/Contract

$ 20 - $ 23 per hour

September 20, 2024

|

Job ID: 1392785_1726871755

September 20, 2024

Job ID: 1392785_1726871755

Job Summary

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Customer Service Representative

Key Responsibilities:

  • Interact with third-party truck drivers arriving to pick up customer product of bulk or bagged sand with a customer-service-bedside-manner.
  • Input weight data and other relevant info into the company's computer system, maintaining accurate records.
  • Input new orders and edit/delete existing orders in ERP system.
  • Respond to or properly route internal/external emails and phone calls.
  • Utilize Microsoft Teams to resolve BOL(bills of lading)/order-related issues

Qualifications:

  • 1+ years of customer service experience
  • Organization skills
  • Ability to work in fast-paced environment
  • Ability to learn an ERP system
  • Ability to use Microsoft Outlook and Teams

Details:

  • Contract, start: ASAP
  • On site
  • Full time
  • Monday - Friday
  • 7:00am-4:00pm
1392785_1726871755

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About Beacon Hill

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

We look forward to working with you.

Beacon Hill. Employing the Future™