Job Id: A1335932KB_1684522511

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Our client is a Boston-based medical center seeking an Ambulatory Services Representative. This person would coordinate all functions and activities related to patient access including front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, billing, and other tasks as needed. The core hours would be Monday-Friday 8:30 AM - 5:00 PM and we temporary for the next 1-2 months. This role will pay up to 23/hr. Interested candidates are encouraged to apply today for immediate consideration.

RESPONSIBILITIES / DUTIES:
Batch controls
Billing (TES) edits
Hold bill edits
Charge reconciliations
Billing and managed care functions (including responding to billing inquires, corresponding with insurance carriers, and investigating discrepancies, etc.).
Provides general administrative support to include, word processing, spreadsheets, presentation software to create and edit department documents and/or presentations.
Provides physician and departmental support such as managing physician & manager calendars, scheduling physician & managers' administrative appointments, answering departmental calls, credentialing documents, etc. In addition, performs a wide variety of administrative duties to ensure proper functioning of assigned department including, but not limited to:
Reception & customer service
creating or verifying Master Patient Index (MPI) registration demographics
visit management appointment scheduling (including consults, tests, in-office procedures, follow-up visits and cross-booking interpreters, social services, radiology, etc.) insurance/coverage verification co-payment collection
front-end review and correcting registration & insurance edits
pre-authorization, referral coordination and referral reconciliation
Referral work lists Provides a variety of administrative duties in support of the practice (such as handling phones & mail, filling out forms, filing, photocopying, faxing, preparing letters, reports, etc).

EDUCATION: HS/GED plus 3+ years relevant experience.
Bachelors degree or Associates plus 1 year relevant experience
Experience with medical billing or similar setting preferred.

KNOWLEDGE AND SKILLS:
Excellent English communication skills (oral and written) and interpersonal skills are required to interact with internal and external contacts in a courteous and patient focused manner.
Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
Must be able to maintain strict confidentiality of all personal/health sensitive information.
Ability to effectively handle challenging situations and to balance multiple priorities.
Strong computer skills and knowledge of Microsoft Office applications (MS Word, Excel, Access, PowerPoint) and web/internet is required.
Experience with standard hospital registration & billing systems or ability to learn such systems is also required.

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