Job Id: A1336543NY-Temp_1685021419

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Our client, a leading real estate firm headquartered in NYC, is looking for a long-term temp Client Service Assistant to join their team from mid-June thru the end of October. This role will be fully onsite Monday - Friday in their 300 Park Avenue location. The schedule would be 9 a.m. - 5:30 p.m. (very limited OT as needed). This person will be responsible for answering the phones, talking to customers, providing guidance, communicate building updates, handling customer billables/ setting up billing accounts, preparing rent statements, and ad hoc projects as needed. Hourly pay rate is $28-30/hr DOE.

Responsibilities:

• Provide a warm and welcoming experience for customers and visitors
• Maintain a high level of customer satisfaction, responding to customer needs in a timely manner
• Active support the Property Management team in fostering long lasting relationships with customers
• Provide support to ensure smooth operations of the Property Management Office
• Process all invoices in a timely manner
• Prepare monthly accruals and reclasses with Property Manager oversight
• Prepare monthly automated rent documents, and arrears updates
• Create and maintain customers billables spreadsheet
• Assist with setup/ maintenance for new building accounts, organize, and order office supplies for the Property Management Office as necessary
• Assist with annual budgeting such as customer billable income/ expenses, building office expenses
• Communicating building updates to customers
• Assist the Property Management team with projects & communications

Qualifications:

• 2+ years of customer service experience
• 2+ years administrative experience
• Experience out of real estate or hospitality ideal
• Any experience with account receivables, invoicing, accounts payable would be great but not required - they will train for this
• Bachelor's degree preferred, but not required if professional experience aligns
• Proficient in MS Office Suite
• Strong written and verbal communication skills

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