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Our client is a behavioral health and wellness center located in Boston, MA seeking an Administrative Assistant. This person will organize their mental health facility's functions, support day to day operations by performing administrative tasks and ensuring high-quality customer service to patients. This role pays up to 21/hr depending on candidate experience and has permanent potential, comprising a Monday-Friday 9am-5pm schedule.

Duties:

• Interview patients for case histories prior to appointments
• Update and maintain patients' health records
• Assist patients with the initial paperwork
• Schedule and coordinate appointments
• Process insurance claims in compliance with law requirements
• Use medical software to support all transactions
• Manage receivable and payable accounts and maintain financial records
• Answer patients' queries and ensure quality customer service
• Collaborate with doctors and clinicians to help with medical examinations, schedule tests, and order supplies
• Ensure compliance with procedures
• Keep up-to-date with changes in medical and insurance legislation
• Maintain appropriate ethical and clinical boundaries with clients, family members, and other staff members.
• Maintain compliance with state and federal confidentiality laws as well as upholding confidentiality policies and procedures.

Requirements:

• At least 1 year of previous medical/mental health experience, particularly in an administrative capacity
• Hands-on experience with medical software and MS Office
• Knowledge of healthcare operations
• Familiarity with medical and insurance legislation

Qualified candidates encouraged to apply!

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