Part-Time Call Center Representative

Beacon Hill - Job Details
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Part-Time Call Center Representative

Pineville, North Carolina

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Part Time

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$ 17 - $ 17 per hour

Pineville, North Carolina

Part Time

$ 17 - $ 17 per hour

July 10, 2024

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Job ID: A1382421CLT_1720623445

July 10, 2024

Job ID: A1382421CLT_1720623445

Job Summary

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Job Description: Customer Service Rep

  • Handle inbound customer service calls for companies all across the country.
  • Job includes taking messages, dispatching service techs, and scheduling appointments.
  • No telemarketing or collection calls.

Important Details

  • We hire employees for specific days and hours (no shift-bidding).
  • If you have a full-time job elsewhere, we will coordinate time-off to coincide with your vacation schedule there.
  • You will work on-site with 1-2 other employees for several months until you have enough experience to be considered for working remotely from home. We follow all COVID-19 safety guidelines.

Open Positions:

  • This is a rotating 2-week schedule. 1 candidate will work every other Saturday and the other will work every other Sunday.
  • Week 1: Wed. & Thurs. 5pm-9:30pm & Fri. 5pm-7:30pm (11.5hrs)
  • Week 2: Thurs. 5-pm-9:30pm, Fri. 5pm-7:30pm & Sat. 9am-7pm (17hrs)
  • Week 1: Mon. 5pm-7pm, Thurs. 6pm-8pm & Fri. 5pm-8pm, Sun. 10am-8pm (17hrs)
  • Week 2: Tues. & Wed. 5-pm-9pm, Thurs. 6pm-9pm (11hrs)

Skills & Experience:

  • One year of previous telephone, computer, and Internet navigation experience.
  • Minimum typing speed of 45 words per minute.
  • Ability to multitask (ex. listen to callers, move thru computer screens, type, & ask questions).
  • Strong spelling and written communication skills.
A1382421CLT_1720623445

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About Beacon Hill

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

We look forward to working with you.

Beacon Hill. Employing the Future™