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Our client, a management consulting firm, is seeking a Temporary Receptionist for their New York office located in the heart of Times Square. This position requires 5 days in office from 8am-5pm and will begin ASAP through mid-March 2025. This position is a great opportunity for someone to strength their reception skillset in a small, tight knit office space. The hourly pay for this role is up to $24.51.

Responsibilities:

• Daily open reception area
• Greet and announce visitors promptly and professionally
• Adhere to the telephone guidelines on a daily basis
• Answer all incoming calls to reception promptly, transfers calls if necessary (uses "mute" button if appropriated)
• Ensures callers are not placed on hold for too long
• Regularly updates the telephone list
• Knows and follows procedures for handling emergency situation ( and is familiar with emergency numbers):
• Emergency evacuation calls
• Employee or visitor medical emergencies, etc.
• Maintain a daily roster of visitors and comply with visitor badge issuance process
• Maintain a daily roster of employee's in/out status
• Assign temporary office space or conference rooms to visitors/employees
• Coordinate car service and parking requests
• Coordinate taxi requests
• Ability to provide general Office Services support to all levels of staff (printing, binding, place service calls, shredding, etc.)
• Mail distribution
• Provide travel and visa support
• Maintain office cleaning/maintenance schedule
• Order catering, office food, stationary and other supplies
• Maintain sufficient levels of office food, stationary and other supplies
• Taking care of the office in line with confidentiality policy of the company (morning and evening check)
• Process expense claims/invoices and attach all relevant receipts
• Flight booking and communication with CWT
• Preparation and collection of IT assets

Qualifications:

• High school diploma, minimum
• Strong interpersonal skills; friendly, professional manner; ability to interact effectively
• Excellent telephone etiquette
• Ability to handle difficult and irate callers gracefully
• Excellent follow-up skills; take accurate messages and deliver them quickly
• Take ownership of callers requests; actively seek appropriate person to refer callers
• Flexible and team player. Excellent English knowledge
• Working knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

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