To Apply for this Job Click Here

Our client, an affordable housing organization in Boston, is seeking a temporary receptionist. The position is from Monday to Friday, 8:30am to 4:30pm and is compensating $21 an hour. The role will be approximately three months long with potential to expand. Qualified candidates are encouraged to apply!

Responsibilities:

• Provide customer service, reception, clerical and administrative support to various departments.
• Assist staff with intake of applications; maintain records in accordance with applicable programs, and local, state, and federal regulations.
• Manage the switchboard, answer incoming calls, and direct them to the appropriate staff.
• Receive, sort, and distribute dropped off correspondence to the appropriate mailboxes.
• Track general information regarding initial applications, offers, cancellations, move-ins, transfers, new leases, and housed applicants ensuring data is tracked accurately.
• Organize filing system and clerical procedures for housing applicants; maintain accurate and essential files while confirming the security of such records.
• Assist with the production, preparation and mailing of department correspondence such as letters, forms, reports, contracts, and other materials as required.
• Maintain the reception area in a clean, organized, and welcoming manner; responsible for the inventory and stocking of informational materials, forms, and applications.
• Keep the public bulletin board current.
• Assist with special assignments as requested.

Behavioral Competencies:

• Customer service: Provides timely, courteous, and quality service to all internal or external customers by anticipating individual needs, following through on commitments, and ensuring that customers have been heard.
• Communication: Employee is prepared, clear, concise, and organized in all facets of communication to fully establish understanding. Communicates information to appropriate personnel in a timely manner.
• Teamwork: Actively participates and collaborates across boundaries and works toward the achievement of common goals.
• Responsiveness and Accountability: Demonstrates a high level of conscientiousness and holds oneself responsible for one's own work.

Qualifications:

• High school diploma or GED equivalent and a minimum of 2 years' experience providing general clerical or administrative support and customer service.
• An equivalent combination of education and experience may be considered.
• Strong computer skills (MS Word, Excel, and Outlook).
• Ability to learn other computer software programs as required by assigned tasks.
• Strong communication skills both verbally and written.

To Apply for this Job Click Here