Customer Experience Manager
Customer Experience Manager
Boston, Massachusetts
|Direct (Permanent) Full Time
|$ 70,000 - $ 78,000 per year
Boston, Massachusetts
Direct (Permanent) Full Time
$ 70,000 - $ 78,000 per year
May 09, 2023
|Job ID: AP1333051BOS_1683645854
May 09, 2023
Job ID: AP1333051BOS_1683645854
Job Summary
Job Id: AP1333051BOS_1683645854
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Customer Experience Manager to $78k- Work in Commercial Real Estate!
Our client, a prominent Boston developer, is seeking a Customer Experience Manager to add to their team! In this role, you will be responsible for managing the operational and staffing functions of a Concierge Desk. Specific responsibilities include training and managing concierge representatives, creating and implementing policies and procedures, corresponding with merchant managers and maintaining relationships, promoting and maintaining customer service and information platforms by addressing all customer issues, organizing and participating in staff meetings, and more. The qualified candidate will have a bachelor's degree, 2+ years of proven customer service experience, 1+ years of supervisory experience, excellent verbal and written communication skills, creativity and an ability to introduce new ideas, and proficiency in Microsoft Word, Excel, and PowerPoint. Join this thriving, growing company offering excellent benefits!
AP1333051BOS_1683645854
To Apply for this Job Click Here
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About Beacon Hill
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.
Beacon Hill. Employing the Future™
