Job Id: FT1328793AM_1680288283 Apply Now

Collections Specialist - Nashua, NH

We are working with a client in the Retail industry looking to hire a Collection Specialist! This position will be onsite 5 days a week in Nashua, NH (free parking) and joining a 5 person. The position is open due to growth and add to headcount. They are looking to hire this individual on a temp-to-perm basis and can get someone started immediately!

Responsibilities:

• Make daily collection calls
• Conduct account research and analysis
• Maintain an accurate aging report
• Accurately post payments to customers accounts using Alliant o To include checks, money orders, ACH, EFT and Credit Cards
• Identify and process any necessary account adjustments
• Reconcile and resolve account discrepancies
• Maintain spreadsheets using strict confidence with customer credit card information and check-by-phone information Send statements to outstanding customers
• Interact with customers to resolve outstanding issues
• Provide customer service to customer inquiries regarding payment history
• Print monthly aging and post results
• Sort and file documents after posting

Qualifications:

• 1+ year experience in AR/Billing/Collections OR
• Experience in a phone based role
• High school diploma or college degree preferred, but not required

Apply Now