Customer Service Representative

Beacon Hill - Job Details
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Customer Service Representative

Savage, Minnesota

|

Full Time

|

$ 21 - $ 22 per hour

Savage, Minnesota

Full Time

$ 21 - $ 22 per hour

January 20, 2023

|

Job ID: 1318136_1674253668

January 20, 2023

Job ID: 1318136_1674253668

Job Summary

Job Id: 1318136_1674253668 Apply Now

Job Tasks:
 Serve customers in the high technology industry by providing timely and accurate product
information; maintain effective customer relationship
 Ensure customer orders are processed and filled per the customers' requirements.
 Coordinate activity with inventory management, warehouse and distribution, production facility,
and accounts receivable.
 Resolve product or service performance issues by clarifying the customer's complaint;
determining the cause of the problem; selecting and explaining the best solution to solve the
problem; expediting correction or adjustment; following up to ensure resolution.
 Contribute to team effort through identification and effective implementation of process and
system improvements as well as backup to other Customer Service Representatives.
 Prepare product and service performance reports by collecting and analyzing customer data.
 Update and maintain customer accounts in ERP system.

1318136_1674253668

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About Beacon Hill

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

We look forward to working with you.

Beacon Hill. Employing the Future™