IT Support Technician – Madison!

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IT Support Technician – Madison!

Madison, Wisconsin

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Full Time Temporary/Contract

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$ 25 - $ 28 per hour

Madison, Wisconsin

Full Time Temporary/Contract

$ 25 - $ 28 per hour

October 16, 2024

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Job ID: CWMad101624.techsupp_1729104816

October 16, 2024

Job ID: CWMad101624.techsupp_1729104816

Job Summary

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Ready to join a dynamic and fast-paced IT team as an IT Support Technician? You'll be the go-to expert for solving a variety of technical challenges, from laptop provisioning to troubleshooting complex Windows OS, VPN, and connectivity issues. Based in our Madison office, you'll manage level 2/3 support tickets, working with remote users to resolve critical hardware and software problems. This is a 6-month contract, with the potential for long-term growth If you're a self-starter who thrives in an independent, hands-on role and loves making a real impact, this is the opportunity for you!

Top Desired Skills:

  • Laptop provisioning & imaging (Lenovo) to get users up and running quickly
  • Expert troubleshooting with Windows OS, Microsoft Teams, Outlook, and Cisco VPN
  • Active Directory skills for user management and group assignments
  • Problem-solver with 2+ years of experience handling level 2/3 support tickets
  • Thrive in a high-energy environment, working independently while mentoring others and contributing to process improvements

Apply now to take ownership of exciting projects, solve real-world problems, and make a difference from day one!

CWMad101624.techsupp_1729104816

To Apply for this Job Click Here

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About Beacon Hill

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

We look forward to working with you.

Beacon Hill. Employing the Future™