Desktop Support Analyst

Beacon Hill - Job Details
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Desktop Support Analyst

Cleveland, Ohio

|

Full Time Temp to Hire

|

NA

Cleveland, Ohio

Full Time Temp to Hire

NA

July 19, 2022

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Job ID: T-Dtop-MN_1658262544

July 19, 2022

Job ID: T-Dtop-MN_1658262544

Job Summary

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Our client in the Cleveland, OH area is looking for a Desktop Support Specialist on a 6 month contract basis.

As a Desktop Support Specialist, you will provide timely technical software, hardware and network problem resolution; as well as, analytical diagnosis and step-by-step end user solutions.

The successful candidate will be comfortable with incident, problem, change and knowledge management concepts. This individual will document all work activities related to incidents, problems, requests and project tasks in the ticketing tool.

The qualified candidate will have:

  • 2+ years' experience in Desktop Systems, including configuring PC hardware and peripherals, software installations in Local Area and Wide Area Networks and Windows 7/8/10 configuration and diagnostics.
  • Advanced troubleshooting and multi-tasking skills; exercise patience and professionalism during stressful situations.
  • Strong interpersonal and active - listening skills with ability to work in a team-oriented/collaborative environment.
  • Excellent organizational and analytical skills.
  • Understanding of network topologies desired.
  • Ability to maintain confidentiality with sensitive internal and external information.

If qualified and interested, please submit a resume and rate/salary expectations using the link below.

T-Dtop-MN_1658262544

Apply Now

Apply Now



About Beacon Hill

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

We look forward to working with you.

Beacon Hill. Employing the Future™