Desktop Support Technician

Beacon Hill - Job Details
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Desktop Support Technician

Sacramento, California

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Full Time Temporary/Contract

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NA

Sacramento, California

Full Time Temporary/Contract

NA

July 15, 2022

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Job ID: 07152022_1657918841

July 15, 2022

Job ID: 07152022_1657918841

Job Summary

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Company: Public Entity
Job Title: Desktop Support/System Support
Location: Sacramento, CA 95826
Duration: 6 mos w/ possible extensions

Required Skills:
* Second Level Help Desk Support (remotely and desk-side) - analyze and resolve hardware, software and application problems for networked and stand-alone computer systems and networked resources. We support a total of approximately 1500 assets across a handful of Sacramento locations.
* Possession of a valid California Driver's License mandatory
* Willingness to drive throughout Sacramento County; a county vehicle is available to be checked out; however, contractors may also use a personal vehicle (with mileage reimbursement).
* Communicate clearly and tactfully on the telephone and in person
* Ability to work independently and as part of a team
* Able to analyze, diagnose and resolve customer problems
* Knowledge of Windows 10 (COMPTIA A+ and Network+ equivalent or greater experience)
* Knowledge of Office 2016
* Knowledge of computer imaging and software deployment technologies including MS System Center Configuration Manager
* Strong experience with PC's and networks
* Experience with Jira ticketing systems


Responsibilities:
* Report hardware failures to appropriate vendors.
* Train users in operating systems, application programs, utilities and hardware operation.
* Image, install and move IT-related equipment.
* Respond to service tickets for internal customers.

07152022_1657918841

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About Beacon Hill

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

We look forward to working with you.

Beacon Hill. Employing the Future™