Direct Hire Customer Success Manager – up to 85k!

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Direct Hire Customer Success Manager – up to 85k!

Philadelphia, Pennsylvania

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Direct (Permanent) Full Time

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NA

Philadelphia, Pennsylvania

Direct (Permanent) Full Time

NA

July 19, 2022

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Job ID: A1299088PHI_1658257471

July 19, 2022

Job ID: A1299088PHI_1658257471

Job Summary

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Our client, an exponentially growing healthcare technology company, is seeking a Customer Success Manager to join their Account Management team! This position will communicate directly with active enterprise accounts to creatively solve problems and strategize on business needs. A dedicated work ethic is a must!

About You:

  • A bachelor's degree is required for this position
  • 2+ years of experience working in a healthcare setting required
  • 2+ years of account management or client services experience preferred
  • Dynamic communication skills, both written and verbal
  • A strategic problem-solver who enjoys collaborating with others
  • Tech-savvy with proficiency in a previous CRM system

Day to Day:

  • Serve as a trusted point of contact for clients by consistently answering phone calls and emails, troubleshooting across business units and strategically solving problems
  • Ensure accounts are utilizing technology optimally and identify areas to improve utilization
  • Create and manage external communications to review new features and new releases
  • Work closely with Account Management team and across business units to gather information, share best practices and collaborate
  • Manage and facilitate regular meetings with clients and stakeholders to establish strong relationships and provide insight
  • Troubleshoot applications and landing pages as needed

This direct hire position is the perfect opportunity for a people-focused and tech-savvy candidate looking to build their career in a dynamic industry. This position pays up to $85,000 annually depending on experience. If you are interested in building a career in healthcare technology apply with your MS Word resume today!

A1299088PHI_1658257471

Apply Now

Apply Now



About Beacon Hill

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

We look forward to working with you.

Beacon Hill. Employing the Future™