Patient Services Rep

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Patient Services Rep

Houston, Texas

|

Full Time

|

$ 20 - $ 20 per hour

Houston, Texas

Full Time

$ 20 - $ 20 per hour

May 29, 2024

|

Job ID: F1373819-KSP_1717023333

May 29, 2024

Job ID: F1373819-KSP_1717023333

Job Summary

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In a Nutshell:

  • Customer Service Experience
  • High inbound call center experience
  • Medical background, ideally in a call center, central scheduling, or insurance verification environment
  • 2+ years of experience

Patient Interaction:

  • Answer and manage inbound and outbound calls with professionalism, empathy, and a patient-centric approach.
  • Provide accurate and timely information regarding medical services, appointments, and general inquiries.
  • Demonstrate patience and understanding when addressing patient concerns or inquiries.
  • Apply a high level of critical thinking to ensure first call resolution when possible.
F1373819-KSP_1717023333

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About Beacon Hill

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

We look forward to working with you.

Beacon Hill. Employing the Future™