Help Desk / Desktop Support – Top Global Company!
Help Desk / Desktop Support – Top Global Company!
Chandler, Arizona
|Full Time Temporary/Contract
|$ 25 - $ 35 per hour
Chandler, Arizona
Full Time Temporary/Contract
$ 25 - $ 35 per hour
March 16, 2023
|Job ID: HGmad31623helpdesk_1678985245
March 16, 2023
Job ID: HGmad31623helpdesk_1678985245
Job Summary
Job Id: HGmad31623helpdesk_1678985245 Apply Now
Help Desk / Desktop Support - Top Global Company!
Hybrid position in Chandler, AZ
My top client is hiring a helpdesk employee for their inbound call center! This position provides users with guidance and support by taking ownership of Desktop problem resolution. The Technician acts as a key contact for on-site and remote users for PC and software problems and inquiries.
Responsibilities:
- Installs and supports software, peripheral hardware devices, and all PCs both desktop and laptops.
- Provides constructive feedback to the Desktop Support Manager to improve our environment and empower level 1 resources to resolve issues on the customer's first call.
- Installs and ensures user satisfaction of new PCs / laptops for user community.
- Image/re-image new PC's and laptops.
- Maintains contact with business unit users updating them on operational and production problems.
- Instructs business unit users where necessary on new and existing software tools.
HGmad31623helpdesk_1678985245
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About Beacon Hill
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.
Beacon Hill. Employing the Future™
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