Job Id: CBSTT1326545 - SMR_1678996827 Apply Now

Required Skills:

2+ years' experience working in a call center or Helpdesk environment

Experience working in a Windows 7 / 10 environment

Experience working with a ticketing system

Experience utilizing Active Directory

Past experience working with DHCP and DNS servers

Ability to troubleshoot/problem solve issues over the phone

Experience troubleshooting LAN issues (IP Addresses, Gateway, and Subnetting)

Description of Role/Responsibilities:

We are seeking a Helpdesk Analyst to join our client's technical support team. This is a great opportunity for someone who is looking to gain professional experience working in a financial environment who has either an Associates or Bachelor's degree in an Information Technology related field or someone who has worked in a call center or Helpdesk environment for at least 1-2 years. Ideal candidates will have previous experience working in a Windows 7/10 environment, will have utilized Active Directory, and are familiar with LAN networking and servers. If you are looking to continue your IT career in a growing atmosphere and gain new skill sets along the way, then this is the position for you!

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