Collections Specialist

Beacon Hill - Job Details
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Collections Specialist

West Chester, Pennsylvania

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Full Time Temp to Hire

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$ 22 - $ 25 per hour

West Chester, Pennsylvania

Full Time Temp to Hire

$ 22 - $ 25 per hour

September 05, 2023

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Job ID: KMP1347285_1693943872

September 05, 2023

Job ID: KMP1347285_1693943872

Job Summary

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A reputable client of ours is looking for someone to fill their open Collections Specialist role!

General Comments:
This individual will handle both 1-30 day past due customers as well as 31+ day accounts
This position is full time and offers a hybrid work schedule requiring you to be in the office MTW
Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments
Responsible for monitoring and maintaining assigned accounts - Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos
Build and maintain working relationships with Customers
Follows through on all issues timely and accurately to resolution and ensure escalation when necessary for cases
Resolve customer delinquency to ensure resolution prior to 90 days
Accountable for reducing delinquency for assigned accounts
MUST HAVES:
* Minimum three years of Collections experience B2B
* Account maintenance of 50 small-med accounts & 10 major accounts
* Ability to work in fast-paced environment and hit the ground immediately
KMP1347285_1693943872

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About Beacon Hill

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

We look forward to working with you.

Beacon Hill. Employing the Future™