Technician III Consultant/Field Engineer
Technician III Consultant/Field Engineer
Madison, Wisconsin
|Full Time Temporary/Contract
|NA
Madison, Wisconsin
Full Time Temporary/Contract
NA
May 15, 2023
|Job ID: mmtech51523_1684168461
May 15, 2023
Job ID: mmtech51523_1684168461
Job Summary
Job Id: mmtech51523_1684168461
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Our client is seeking a highly motivated person to perform field work for computer/printer hardware, system imaging and network issues reported via incoming phone, or first person contact to meet organizational needs for faculty/admin staff. This work includes hardware repairs/troubleshooting, imaging, moving and general maintenance. This role requires someone with customer service skills and is suitable for an individual who can work independently in a high volume/pressure environment.
Duties and Responsibilities:
- Provide Support Services and Technical Support through Customer Service
- Work with Tier 2/3 staff in a professional manner
- Support PC troubleshooting/imaging
- Work with documentation specialist
Qualifications:
- Experience in field service with a computer hardware environment
- Minimum of High School Degree
- Experience in imaging PC Hardware and troubleshooting desktop software
- Use of service management systems for incident tracking
mmtech51523_1684168461
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About Beacon Hill
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.
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