Operations Coordinator

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Operations Coordinator

Boston, Massachusetts

|

Full Time Temporary/Contract

|

$ 30 - $ 30 per hour

Boston, Massachusetts

Full Time Temporary/Contract

$ 30 - $ 30 per hour

January 05, 2023

|

Job ID: A1316975EM_1672929833

January 05, 2023

Job ID: A1316975EM_1672929833

Job Summary

Job Id: A1316975EM_1672929833 Apply Now

Our client, a biotechnology company located in Boston, MA, is seeking a temporary Operations Coordinator to join their team. This role is Monday- Friday and pays $30 an hour.

Responsibilities:
● Support team in day-to-day client relationship management
● Provide onboarding support for new clients
● Coordinate and troubleshoot logistics for clients (e.g. couriers)
● Manage and analyze program data, ensuring accurate and up-to-date information is in
relevant systems
● Escalate inbound support issues to as needed
● Track, summarize and report on prospect and/or client issues
● Monitor prospect and client activity to be proactive in support matters
● Tackle the most urgent and immediate problems facing the project as a whole
● Continually shape the customer experience, as part of a cross-functional team
● Support special projects, as requested
● May include occasional weekend and evening support
● May include occasional travel

Desired Experience and Capabilities:
● Bachelor's degree
● Proven track record of project ownership and results orientation in a team setting
● Strong analytical skills, with an ability to develop fact-based and informed opinions
● Self-starter with strong verbal and written communication skills
● Ability to work independently and cross functionally
● Ability to analyze unstructured data across multiple data sources and draw strategic
insights from it
● Detail oriented, strong organizational skills, and ability to multitask
Preferred Experience and Capabilities:
● Bachelor's degree in science, public health, public policy, or other closely related field
● Experience in international operations
● Experience in communicating technical information to a non-technical audience

A1316975EM_1672929833

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About Beacon Hill

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

We look forward to working with you.

Beacon Hill. Employing the Future™