IT Analyst
IT Analyst
Pittsburgh, Pennsylvania
|Full Time Temp to Hire
|$ 20 - $ 20 per hour
Pittsburgh, Pennsylvania
Full Time Temp to Hire
$ 20 - $ 20 per hour
October 16, 2024
|Job ID: T-1395484-BMK_1729112684
October 16, 2024
Job ID: T-1395484-BMK_1729112684
Job Summary
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Our client is seeking a candidate with excellent customer service and technical support to join their team. This is a fully onsite role in Pittsburgh, PA.
Requirements:
- Bachelor's degree (preferred) with at least one year work experience or Associate's degree in computer science, information science, or related computer area and minimum three years related work experience; degree in computer science, information science, or related computer area preferred.
- Understanding of Active Directory, Print Management, Group Policy, JAMF, and Extron is preferred.
- ITIL Foundations Certification preferred.
- Detail oriented with proven ability to meet deadlines.
- Motivated professional who is eager to grow, learn, and gain new skills.
- Self-starters, team-oriented, customer-focused, positive, and committed to excellence.
- Professional communication skills with the ability to work in a fast-paced environment, effectively prioritizing multiple competing tasks and demands.
Duties:
- Research and respond to Tier 2 inquiries while ensuring excellent customer service.
- Analyze and troubleshoot any technology related problems to maintain all technology; perform routine maintenance/repairs as needed or assigned.
- Work directly with technology vendors as necessary to resolve issues.
- Support computers, desktops, printers, wireless access points, cellular services, surveillance systems, doors systems, instructional technology, Crestron systems, Extron systems, projectors, televisions, document cameras, sound systems, digital signage, VOIP, network cabling/support, specialized discipline specific software installations/configuration, VPN, various collaboration tools, conference room technology, and Blackboard.
- Install and configure systems & application software for Microsoft Windows, Apple Mac OS, and various mobile operating systems.
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About Beacon Hill
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.
Beacon Hill. Employing the Future™