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Field Service Engineer Responsibilities

• Performs on-site service and repair of semiconductor processing equipment
• Troubleshoots equipment problems
• Install new equipment on customer sites
• Maintains records and reports as required
• Coordinates activities with peers, supervisor(s) and customers to minimize equipment downtime and interruptions
• Orders and installs parts
• Responds to emergency service calls as required
• Instructs customer operating technicians on system operation and maintenance
• Perform upgrades and modifications to equipment as needed
• Remain current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials
• Incumbents are responsible for the upkeep, maintenance and security of company property including vehicles, tools, etc.
• Employees must also maintain standards of conduct acceptable to both company and customers to maintain credentials for being on customer site(s)

Qualifications

• Bachelor's Degree in engineering or Technology preferred | Associates degree in electronics, engineering, or other applicable field of study
• Electrical/mechanical experience or military background in lieu of education will work

Pluses

• Prior experience in maintenance, repair, and troubleshooting of semiconductor capital equipment
• Military backgrounds see a lot of success with these roles
• Excellent customer interface skills is required
• Mechanical aptitude is required as well as an ability to use appropriate tools
• Thorough understanding of technical issues involving the maintenance, repair and/or installation of company equipment and company procedures are required

Physical Requirements:

Job duties are often performed in confined areas in a clean room environment, in awkward positions and/or in high places. Mechanical aptitude, manual dexterity and ability to lift/carry objects up to 35 pounds is required. May require bending/stooping/crawling/climbing. May require the use of Personal Protection equipment and proper industry safety procedures when working with one or more dangerous element or conditions such as chemicals, electric currents or high voltage, moving mechanical parts, radiation, etc.

Optional Travel Requirement:

• Travel varies based on team: 0-100% travel teams available with added financial incentive.

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