Help Desk Support Analyst

Beacon Hill - Job Details
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Help Desk Support Analyst

Exton, Pennsylvania

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Full Time Temporary/Contract

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$ 20 - $ 25 per hour

Exton, Pennsylvania

Full Time Temporary/Contract

$ 20 - $ 25 per hour

September 05, 2024

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Job ID: T1389296-PHI_1725544046

September 05, 2024

Job ID: T1389296-PHI_1725544046

Job Summary

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Location: Exton, PA Hybrid on site 2 days/week

Duration: 12+ months

The Help Desk Analyst provides technical support and assistance to end-users by diagnosing and resolving hardware, software, and network issues. This role is crucial in maintaining the efficiency of IT operations and ensuring user satisfaction with technology services.

  • Respond to help desk requests via phone and email.
  • Diagnose and resolve hardware, software, and network problems.
  • Provide guidance on how to use software and hardware effectively.

Required:

  • 1+ year of experience or internship in an IT support role

T1389296-PHI_1725544046

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About Beacon Hill

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

We look forward to working with you.

Beacon Hill. Employing the Future™