Field Support Engineer

Beacon Hill - Job Details
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Field Support Engineer

Hartford, Connecticut

|

Full Time Temp to Hire

|

$ 35 - $ 40 per year

Hartford, Connecticut

Full Time Temp to Hire

$ 35 - $ 40 per year

June 26, 2024

|

Job ID: T176539809_1719421198

June 26, 2024

Job ID: T176539809_1719421198

Job Summary

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5 Days on-site near Hartford, CT.

Shift: 6a-6p but flexibility around this. Individual can work 6a-3p, 9a-6p

45-50 hrs per week

. This role focuses on improving support methodologies for manufacturing support in labor reduction, cost reduction, security, reliability, key feature and technological improvements and integrations, standardization, M&A integrations.

This individual will need to understand VRAM and Architecture (understanding Firewall), mix of wireless and wired hardware, industrial label printers, wireless mobile devices, floor truck monitoring systems. This FSE role is focused more infrastructure and supporting large projects and integration and understanding architecture. The current Networking System used is Cisco- router and switches, mostly switches and access points. This individual should understand routers, firewalls, IDF Cabinets

Job Qualifications

  • A minimum of 3-6 years work experience supporting Manufacturing and Warehouse environments, specifically, a high level functional and technical working knowledge of Microsoft Windows Operating Systems (Windows XP, Windows 7, Windows 10), Apple OSX, Linux Ubuntu, Microsoft Office Suites (2007-2016) and Microsoft Software (SharePoint, Skype/Teams, Visio). Mobile environment operating systems; Apple iOS. Android, Windows CE.
  • MUST HAVE: Some type of Manufacturing, Logistics or Distribution experience
  • Must have outstanding and highly-professional verbal and written communications skills and effective at communicating highly technical issues in a non-technical manner, considerate of each customer's focus and priority.
  • MUST HAVE: Experience with PC Hardware troubleshooting
  • MUST HAVE: Experience with serial-based technologies (PLC's, scanners, printers).
  • Experience with handheld scanners.
  • Experience supporting label, laser, and multifunction printing.
  • MUST HAVE: Broad technical IT knowledge and awareness of industry trends.
  • Operational Excellence - Root Cause Analysis, process, risk reduction, security and controls, change management.
  • Advanced troubleshooting skills.
  • Relationship management and conflict resolution management.
  • Experience with telephony technologies.
  • Exposure to broad spectrum of IT applications and IT architecture.
  • Working in cross functional teams and the ability to work as part of a virtual team.
T176539809_1719421198

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About Beacon Hill

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

We look forward to working with you.

Beacon Hill. Employing the Future™