Support Analyst

Beacon Hill - Job Details
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Support Analyst

Columbus, Ohio

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Full Time Temporary/Contract

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$ 17 - $ 24 per hour

Columbus, Ohio

Full Time Temporary/Contract

$ 17 - $ 24 per hour

August 19, 2024

|

Job ID: TT - 1388549 - AGB_1724100858

August 19, 2024

Job ID: TT - 1388549 - AGB_1724100858

Job Summary

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Position Title: Support Analyst

Required Skills:

Prior support experience OR technical degree OR IT certifications

Excellent customer-service skills and follow up ability

Ability to think quickly and escalate issues

Ability to translate technical information into non-technical terms

Excellent communication both written & verbal

Desired Skills:

Experience logging calls using a ticketing system

Description of Role/Responsibilities:

We are looking for individuals who have either been on a helpdesk, who have prior customer service or phone support experience or candidates who are looking to kick off their IT careers. This organization is rapidly growing and needs motivated people to join their team. If you are looking for a new challenge and can pick up new technologies quickly, then this could be the role for you!

TT - 1388549 - AGB_1724100858

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About Beacon Hill

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

We look forward to working with you.

Beacon Hill. Employing the Future™