Helpdesk/Desktop Support
Helpdesk/Desktop Support
Indianapolis, Indiana
|Full Time Temp to Hire
|NA
Indianapolis, Indiana
Full Time Temp to Hire
NA
August 30, 2023
|Job ID: TT202318-CPC_1693407383
August 30, 2023
Job ID: TT202318-CPC_1693407383
Job Summary
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Required Skills:
3+ years of professional experience in an IT desktop support role
Must be able to solve issues in person and over the phone
Must have experience troubleshooting password resets and login issues
Must have experience in computer builds
Experience with Azure virtual desktops is required
Experience with troubleshooting MS Teams and Zoom is ideal
Experience with Window 10 and 11 required
Must be able to troubleshoot MS Office and e-mail issues
Experience troubleshooting software and hardware issues is required
Experience with Active Directory and Exchange is highly desired
Experience with Office 365 is ideal
Experience troubleshooting Horizon vmware is ideal
Must be able to troubleshoot Jabber issues
Experience with MDT or other imaging tools is ideal
Experience with InTune is a plus
Experience with basic printer and network troubleshooting is required
Must have strong problem-solving skills and the ability to prioritize requests
Experience working within a ticketing system is required
Must take initiative and have ability and desire to learn
Experience supporting basic user and operating system issues required
Must have strong customer services skills
Job/Project Description:
This is a great opportunity for an experienced Desktop Support Analyst to work in a small team for a larger company. The chosen person will support users in person and over the phone on any and all computer and basic network related issues on a day-to-day basis. This person will also have support from more senior IT team members to assist with more difficult user issues. If you are a self-motivated professional who is looking for an opportunity to work independently but also in a team environment, this is the role for you.
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About Beacon Hill
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.
Beacon Hill. Employing the Future™