Helpdesk/Desktop Support

Beacon Hill - Job Details
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Helpdesk/Desktop Support

Indianapolis, Indiana

|

Full Time Temp to Hire

|

NA

Indianapolis, Indiana

Full Time Temp to Hire

NA

August 30, 2023

|

Job ID: TT202318-CPC_1693407383

August 30, 2023

Job ID: TT202318-CPC_1693407383

Job Summary

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Required Skills:

3+ years of professional experience in an IT desktop support role

Must be able to solve issues in person and over the phone

Must have experience troubleshooting password resets and login issues

Must have experience in computer builds

Experience with Azure virtual desktops is required

Experience with troubleshooting MS Teams and Zoom is ideal

Experience with Window 10 and 11 required

Must be able to troubleshoot MS Office and e-mail issues

Experience troubleshooting software and hardware issues is required

Experience with Active Directory and Exchange is highly desired

Experience with Office 365 is ideal

Experience troubleshooting Horizon vmware is ideal

Must be able to troubleshoot Jabber issues

Experience with MDT or other imaging tools is ideal

Experience with InTune is a plus

Experience with basic printer and network troubleshooting is required

Must have strong problem-solving skills and the ability to prioritize requests

Experience working within a ticketing system is required

Must take initiative and have ability and desire to learn

Experience supporting basic user and operating system issues required

Must have strong customer services skills

Job/Project Description:

This is a great opportunity for an experienced Desktop Support Analyst to work in a small team for a larger company. The chosen person will support users in person and over the phone on any and all computer and basic network related issues on a day-to-day basis. This person will also have support from more senior IT team members to assist with more difficult user issues. If you are a self-motivated professional who is looking for an opportunity to work independently but also in a team environment, this is the role for you.

TT202318-CPC_1693407383

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About Beacon Hill

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

We look forward to working with you.

Beacon Hill. Employing the Future™