UCC Telecom Systems Administrator

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UCC Telecom Systems Administrator

Philadelphia, Pennsylvania

|

Direct (Permanent) Full Time

|

$ 75,000 - $ 95,000 per year

Philadelphia, Pennsylvania

Direct (Permanent) Full Time

$ 75,000 - $ 95,000 per year

January 04, 2023

|

Job ID: T1319344-PHI_1672839041

January 04, 2023

Job ID: T1319344-PHI_1672839041

Job Summary

Job Id: T1319344-PHI_1672839041 Apply Now

Our client in Philadelphia is looking for a UCC Telecom Systems Administrator to join their team. This is a hybrid position and permanent role by way of contract-to-hire.

Position Description:

  • Proactive monitoring and maintenance of the following:
    • Voice
    • Telephony
    • Branch equipment
    • Unified Communication (UCC) systems
  • Configure, install, monitor, support, maintain UCC products
  • Act as the first point of escalation to respond/resolve:
    • service fulfillment request tasks
    • service incidents
    • process change order tasks
  • Travel locally for repair, training, and deployment on Voice, Telephony, and Unified Communication systems

Required Skills:

  • 1+ year Cisco Unified Communication Administrator (CUCA) or CUCM experience
  • 1+ year Cisco VoIP experience
  • Monitoring/maintenance, training, configuration, deployment, installation experience with Voice, Telephony, and UCC systems
  • 1+ years LAN/WAN, Internet
  • 1+ years of ACD
  • 1+ year Cisco Unity Connection and Extension Mobility
  • Cisco VOIP Telecom Suite: Expressways, Call Center, Call Manager
  • Strong working understanding of Windows Operating System
  • Ability to work independently and in a professional manner in the office, at client site and at other locations
  • Ability to communicate clearly and in a professional manner in person, on the phone and via written correspondence
  • Excellent communication skills to work with business users and other IT teams
T1319344-PHI_1672839041

Apply Now

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About Beacon Hill

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

We look forward to working with you.

Beacon Hill. Employing the Future™